Privacy policy

PRIVACY POLICY

Last Updated: September 21, 2026

1. Introduction

Welcome to Adi Thapson. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our collections, or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Purchase history, products ordered, order details, and delivery preferences.
Payment Information: Transaction details and payment status processed through authorized payment gateways.
Technical Information: IP address, browser type, device information, and website browsing activity.

We collect information necessary to provide our services, process orders, and improve your shopping experience.

3. How We Use Your Information

We may use your personal information to:

Process and deliver your orders.
Send order confirmations, shipping updates, and delivery notifications.
Provide customer support and respond to inquiries.
Manage returns, exchanges, and refunds.
Improve our website, products, and customer experience.
Prevent fraudulent transactions and unauthorized activities.
Share promotional offers, new arrivals, and collection updates, where permitted.

You may opt out of promotional communications at any time.

4. Payment Information

Payments made through our website are processed by authorized third-party payment gateways.

Adi Thapson does not intend to store complete credit or debit card numbers, CVV numbers, UPI PINs, or internet banking passwords on its own servers.

Payment service providers handle your payment information according to their respective privacy and security policies.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share necessary information with trusted service providers, including:

Payment gateway providers.
Courier and logistics partners.
Website hosting and e-commerce service providers.
Customer support and marketing service providers.
Government authorities, where required by applicable law.

Such information is shared only as reasonably necessary to provide services, operate our business, or comply with legal obligations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze website traffic, and improve website functionality.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we take appropriate precautions, no method of electronic storage or transmission over the internet is completely secure. Therefore, we cannot guarantee absolute data security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with applicable legal requirements.

When information is no longer required, we take reasonable steps to delete or anonymize it, subject to applicable laws.

9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information, where permitted.
Withdraw consent for applicable data processing.
Opt out of marketing communications.

To exercise these rights, please contact us at the email address provided below.

10. Third-Party Links

Our website may contain links to third-party websites or services. Adi Thapson is not responsible for the privacy practices or content of these external websites.

We recommend reviewing their respective privacy policies before sharing any personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by law.

If we become aware that personal information has been collected unlawfully from a child, we will take reasonable steps to address the issue in accordance with applicable legal requirements.

12. Updates to This Privacy Policy

Adi Thapson reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal obligations.

Any updates will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we protect your information.